Report a Maintenance Issue Please use this form to let the THB Team know of any issues. Maintenance issue Please describe the issue with as much detail as possible How would you rate the severity of the issue? (1 is not at all urgent. 5 is an emergency requiring immediate action) 12345 If the issue is about an appliance, please detail the appliance type, make and model What steps have you already taken to resolve the issue? Please include a few photos, or a video, to show the issue Your Name Telephone Your Email Address Post Code Anything else? I give consent for my contact details to be shared with relevant contractor(s) to resolve this issue YesNo I give consent for the property to be accessed by a contractor using a spare key if I am not home. Please note that other than an absolute emergency, we would never enter the property without your prior permission. With your agreement, we can provide contractors with a spare key to enable them to carry out work while you’re out and help resolve the issue quickly. YesNo Which number is higher, 2, 4 or 6? I confirm I accept the privacy policy and consent to my information being used to contact me regarding my enquiry